Jenny and her team simply want to give people a chance, hope where they otherwise might feel like there is none. Whether this is on a one on one basis, or helping larger groups and communities, we want to help.
Need support paying for therapy?
Steps to receiving reimbursement via Out of Network insurance benefits!
Step One
Contact Insurance Company
While we do not bill insurance directly for services, many of our clients access their Out of Network Benefits as a route to make therapy more affordable. To begin, contact your insurance provider and inquire about your out of network benefit coverage for mental health therapy.
Questions to ask:
Are there specific diagnosis’ required for coverage?
Are there any limitations to coverage?
What is the percentage of the fee you will pay for?
What is the process for filing an out of network claim?
*It is important to note that each company and plan is very different, so we do not guarantee a rate of reimbursement. However, it is our experience that because we provide speciality care, our clients often receive some form of reimbursement.
Step Two
Ask Therapist for Diagnosis and Quarterly Superbill
Once you have confirmed with your insurance, ask your therapist to provide your chart with a diagnosis and ask to be placed on the quarterly Superbill list. You will then automatically receive, via the email you have set up in your client portal, an insurance document (Superbill) that lists all required information to receive reimbursement. You will pay for your sessions in full, up front.
*It is important to note that we cannot create a diagnosis to match your insurance requirements. We are bound to ethics surrounding diagnosis and care and have to provide the most accurate diagnosis. We cannot and will not change or modify diagnostic codes.
Step Three
Submit Superbill to Insurance and receive reimbursement
Next, you will forward that document (Superbill) to your insurance company via their individual method (often this looks like a fax or electronic transfer - each insurance company has a different process for managing out of network claims). Your insurance company will reimburse you according to your policy arrangement (often via mailed check).